Additional rules

By booking this property, you agree to the following:

CANCELLATION POLICY:
Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, 50% refund up to 7 days before check-in. No refund after that.

BOOKING: Must be 25+ to book and must be a member of the group staying at the property. All guests must be 25+, except children accompanied by their parents. Booking guest must be verified through AirBnB with a Government Issued ID and provide host with a front copy of drivers license and a list of names and ages of the guests in their group before check-in. Your door code will not be activated until we receive this information.

OCCUPANCY: 20 Human Maximum. If you bring more humans than agreed upon by your reservation you will be asked to leave without a refund and/or charged $100 per human per day exceeding occupancy limit.

CHECK-IN/CHECK-OUT: No early Check-In, No late Check-Out. This is a large cabin and our cleaners need ample time to make sure your cabin is thoroughly cleaned and sanitized before and after your stay.

OWNERS CLOSET: Do not tamper with or break in the owners closet. If we find you have broken in this closet you will be charged $500+ for damages.

SUPPLIES: Start-up bundle of supplies provided for your convenience. Depending on number of guests and length of stay, additional supplies may be required for purchase at your cost. Do not remove host-provided supplies from the property.

HOUSEKEEPING: No regular housekeeping or trash service. Place all trash in the proper bear-proof garbage receptacle, located near the driveway. Our cleaners will empty the trash at the end of your stay. There are bears in the area, and the trash will attract them. If the trash is overflowing and not safe to place in the cage, please look for the community dumpster in Pigeon Forge. There will be an excessive trash fee of $50 if you leave excessive trash inside the cabin. There will also be additional fees of $450+ for excessive cleaning like trashed cabin, vomit, etc.

PLUMBING: DO NOT FLUSH anything other than toilet paper. Absolutely No Grease in the Kitchen Sink. You could be charged damages of up to $1000.

HOT TUB: USE AT YOUR OWN RISK. No children under the age of 18 permitted in hot tubs at any time without adult supervision. Do not use if you have consumed alcohol or are pregnant. Do not damage hot tub cover and keep hot tub covered at all times when not in use, this will keep the water temperature warm. DO NOT STAND, SIT OR PLAY ON THE HOT TUB COVER. Our housekeepers drain, sanitize, refill and replenish chemicals in the tub prior to your arrival; therefore, it may not be warm until later that evening. DO NOT introduce any foreign substances (such as soaps, cleaners, perfumes…) into the hot tub. You will be held responsible for any and all additional cleanings and refunds to future guests due to negligence.

POOL: USE AT YOUR OWN RISK. It is a heated pool, temperature is preset to a lukewarm temperature around 75-80 degrees. The temperature cannot be changed during your stay. The pool is 12’ x 20”, 3’ at the shallow end and 4’ at the deep end. Absolutely no running, jumping or diving! No children under the age of 18 permitted in pool at any time without adult supervision. The pool is cleaned and chemicals checked weekly and our pool cleaners may need to service the pool during your stay. This cleaning is to ensure that the chemicals are kept at a safe level for you and your group. We will certainly let you know if this service will need to take place during your stay. Swim attire only allowed in the pool. DO NOT introduce any foreign substances (such as soaps, cleaners, perfumes or any objects besides a human body…) into the pool. You will be held responsible for any and all additional cleanings and refunds to future guests due to negligence of $1000+.

PETS: Absolutely NO PETS. If you bring a pet of any kind you will be charged an additional $500, and you will be asked to leave.

SMOKE: Absolutely NO SMOKING or drug use on the premises. $500+ fee for drugs/smoke found in the cabin.

NOISE: Quiet hours after 10pm.

PARTIES: No parties. You may be asked to leave with no refund.

FIRE: Absolutely NO FIRES inside or out. Unauthorized fires (including candles) will be charged $500 plus damages

PARKING: 6 vehicles max

PERSONAL BELONGINGS: Homeowners are not responsible for the loss of personal belongings or valuables of the guest. Items left behind after check out are not the responsibility of the homeowner.

STAIRS: There are plenty of stairs in the cabin. Please watch your step and no horse playing on the stairs. You are responsible for your own safety. There is no bathroom on the main level, you must climb 1 flight of stairs for the nearest bathroom.

SECURITY: There is one Ring floodlight camera located on the exterior of the home near the front entrance for your protection. If you touch or tamper with the cameras you will be asked to leave the property immediately without refund.

DAMAGES: Please respect our home: do not damage or remove any furnishings. If something is broken or breaks during your stay, please report to host. Damages will result in loss of security deposit.

REFUNDS: Absolutely NO refunds or discounts due to weather, natural disasters, travel delays, mechanical failure of equipment, or any other situations beyond our control. No refunds for eviction for breaking house rules.

TRAVEL INSURANCE: We highly recommend purchasing travelers insurance to cover yourself if you need to cancel for any reason.